1. What types of products do you offer?
We offer a variety of high-quality gift items, perfect for any occasion, including birthdays, anniversaries, holidays, and more. Our collection is designed to make your gift-giving experience thoughtful and memorable.
2. Do you provide gift wrapping services?
Yes! At Cherish Wrap, every product is beautifully wrapped and ready to be gifted. We take pride in ensuring that the presentation of your gift matches the care and thought you’ve put into selecting it.
3. Can I customize my gift?
While we offer a wide range of beautifully curated gift options, we currently do not offer customizations on individual products. However, we are always expanding our collection to include new, personalized items!
4. How long does shipping take?
Shipping times depend on your location. Once your order is processed, standard shipping usually takes between 5–7 business days. We also offer expedited shipping options at checkout.
5. Do you offer international shipping?
Yes, we ship internationally! Please note that shipping times and fees may vary depending on your location.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer returns on most items within 14 days of receiving your order. Please ensure the product is unused and in its original packaging.
7. Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email so you can monitor its progress until it reaches your doorstep.
8. How can I contact customer service?
You can reach out to our friendly customer service team via email at [your email address] or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.